We had the same problem last year with steaks we purchased from them. Bad quality. No recourse.

They did take a check, but the number the man left was not answered. The steak was discolored after cooking". In addition it has a odd odor to it/. Was just plain awful?.

The young man who sold it to us was polite,. And to be honest do not think he knew how bad this was'.

From that day on I have not bought any food sold door to door.. There was two men here yesterday who tried to sell me meat!. It did not look good either;.

Never again

John in Arizona 12854c5



  Comments (17)
1. Written by michael miller on May 7, 2012 from orlando, florida, US
my wife call me on the phone to tell me 2 guys were at the door try to sell her some meat from direct so she got a case for steakthe next day i unpack there is some bad meat in this case i have talk to 2 people about it they said they would come out and switch it out but no one has show up i will not get any more meat from these people again
2. Written by @comment #4 on February 29, 2012 from daytona beach, florida, US
MeatMan, you should not be yelling at these people who've had bad experiences. It not only makes you look bad, but it also makes your company look bad. Some grammar lessons would help as well in your argument. It makes you sound more professional and intelligent in your argument.
3. Written by Carol on December 2, 2011 from west chester, ohio, US
I bought steaks from a guy name Andrew,, they tasted like cardboard, I called & talked to a guy, said he would send someone back,still have'nt seen anyone, so I called again, said they would call when they were coming, did'nt call,so I called them told them I want my money back, guess what, no deal, they want to give me meat, I said no, So I,'m calling the Better Business , on them :upset
4. Written by Don on November 25, 2011 from freeport, illinois, US
I bought the mixed case from a salesman for $162 if you total up all the pounds of meat you get you are paying over $8 per pound and that is including hamburger patties. You are better off buying fresher cuts at the local market vs direct buy.
5. Written by Jaci on October 12, 2011 from mchenry, illinois, US
Husband bought the mixed case of steaks & burger. He made the burgers last night, took one bite & spit it out. He threw all the burgers he cooked away saying they tasted like a rubber basketball. Thank goodness I wasn't having one! My hubby eats anything being that he was in the military & for him to spit this out....must have been disgusting. I laughed at him. Hopefully the steaks are better. I have bought their chicken & fish in the past & thought those were okay.
6. Written by MeatMan on July 17, 2011 from waukegan, illinois, US
I work for Direct USA.....so there is no secret about that....no false bloging....now...first of all, who ever is writing about the weight....sinsce when is a filet the same price as a New York Strip?...you can not label the food by weight because everything costs different when you go to the store....second of all....when you pay 3 dollars a steak, for food that is almost always good, if prepared right, you should understand that you are getting a deal....also, the guarantee is there for a reason...ITS FOOD....you can't always expect it all to be the same....nature doesn't make anything alike 100 percent, so there is a guarantee in place for picky *** who think they are going to get kolbe beef in a box for 3 dollars...when you get restaurant quality food for a quarter of what you pay in the store, you should be happy that you came accross a deal....also, if you do not understand that you cook flash frozen foods different, then you have no business in the kitchen and you should probably eat at mcdonalds on a daily basis....because that is the only place that will give you food even remotely close to the same price....also, I have many customers, in high end neighborhoods, who know what a good steak is, that love our food and call for multiple case orders all the time....also, those of you who love to bargain with your meatman....we work on commission and have families just like all of you....when we go to work, its not to screw people, but to pay our bills....whoever the ex-employee is, you are a douchebag for trying to ruin the business for us....if you couldn't sell food, that is your problem...those of us who can would still like to earn some money....my customers know what i charge and what i pay....and they have no problem paying what i ask because they like ME and my FOOD...if they didn't they would not re-order it....those of you who have problems with the food, please openly admit that if you actually call the company, you will get a refund and surely you have...and if you haven't got your money back...its probably because you waited too long...72 hours buyer's right to cancel is law....and you don't go buy some *** at a store and expect to get your money back if you don't like it, right?.....what do you get?.....store credit....even if its ten minutes later....we are nice enough to give you 3 days...bye the way....we loose money when you return, so we also chance it when we sell you....if i knew who was so picky about their meals....i wouldn't even go to those doors....but sinse all of you people think you are getting over on us because of whatever misfortunate story the guy tells you is your excuse to get a deal, then *** anyway...everyone has their own taste....but not everyone is as picky as you bloggers.....the sheer volume of meat that we sell compared to that of our returns or exchanges is gigantic....so please who ever reads this blog, understand that if you like your food....you do not go on a blog site and talk about it....probably every good coment on here is another meatman.....because only pissed off people would come on here and talk *** about our company....the satisfied ones just call us back for more
7. Written by Brandon on December 16, 2010 from charleston, south carolina, US
I worked for Direct USA for about two months this past summer. The food's decent, I even bought some for my house and was relatively satisfied. It is a deal, but not restaurant quality. You can do worse than Direct USA. The company trains its contractors (none of which are actually employed by Direct USA) to prey on the "impulse buy." Here's a few tips to insure you don't get sold: 

 

Don't ask any questions if you are not interested. Saying no 4 times is the sign for the seller to give up. 

 

Contractors only pay $100 per case. Any price they charge above that is profit for them. 

 

Direct USA does not make restaurant deliveries from small trucks with freezers. This is a pitch to make the buyer think he or she is getting a "one time deal." 

 

A seller may show you a brochure with a price of $248, then show you the brochure that has a list of discounts that they can offer you today only. Another sales tactic. 

 

There are no "Holiday Specials." Cases are $100 for contractors, regardless of time of year. 

 

The food will last for a while in your freezer. However, don't expect to take advantage of that money back guarantee. You WILL get the "run-around" if you try to get a refund.  

 

Sellers want you to buy four or five cases at a time. They say you cannot break up a case, which is not true.  

 

If you want the food to taste as good as advertised, do not defrost it. Cook straight from frozen and don't over-cook it. 

 

Hopefully this helps somebody out in the future. Again, its not bad food, especially for a family on a budget. Another thing, post-dating checks is illegal, not to mention a risky financial move. DO NOT DO IT!
8. Written by hello on October 7, 2010 from alexandria, virginia, US
I've had delivered steaks from a different company and they were AMAZING. was not the same company this time and i figured they should be just as good (hoping) i have not made any yet so i guess i will find out tonight.
9. Written by Michael on August 27, 2010 from reston, virginia, US
I bought my box of various kinds of steak for 120.00....I went straight home and dethawed 2 filets in cold water...put it on the grill and they tasted good. I think the key is to NOT over cook this meat...so if you like your steaks well done...it might not taste good. (which i cant imagine cookin a filet well done anyway lol) I cooked them med-rare and they tasted good...NOT great...but good...I feel I got my moneys worth...SO FAR...if the other meat tastes bad, i will post again to let you know
10. Written by Bubba on August 23, 2010 from tampa, florida, US
There seems to be a very similar thread in the comments from people who actually like Direct USA's meats. In fact, these comments all sound like people who work for Direct USA. I was accosted by some of these jokers with a Direct USA truck at my home a few years ago. They had a scam in which they claimed they had some leftover meat from a restaurant delivery. I had already read an article about Direct USA and their suspicious business practices, so I sent them on their way pronto. I still see their trucks on the road occasionally and worry about some poor guy that they'll sucker with crappy meat.

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