Direct USA Reviews | directusafoods.com @ PissedConsumer

KAREN C Uhe

DO'T ORDER FROM THIS COMPANY. THEY CHARGE YOU, AND YOU GET NOTHING FOR IT.

Feb 06, 2020

1.0

I PLACED AN ORDER, FOR WHAT?? I WAS CHARGED $76.00 RECEIVED NOTHING, I FINALLY GOT A REFUND. nOW I'M BEING CHARGED $46.00.AGAIN FOR NOTHING. I LOOKED THEM UP ON LINE, CONVENIENTLY THEY DON'T PUT THEIR FULL PHONE NUMBER ON THE CUSTOMER SERVICE PAGE.E PAGE. i. iNEED A REFUND! KAREN CONRAD, PARACHUTE,COLORADO 81635 EMAIL CONTV51@***.COM NO PHOTO, BECAUSE I RECEIVED NOTHING!

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Loss:

$47

Preferred solution: Full refund

Erica J Bzd

Erica J Bzd |

Cincinnati, Ohio

Horrible products

Aug 14, 2018

1.0

The shrimp scampi and cooked shrimp look and tqmaste horrible not pleasedvat all.

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Anonymous

Guest-1070879

If the guys name JEFF don't trust him!!!!

Jul 07, 2017

Hes a racist *** who rips off the poor(section 8). He says he sells PREMIUM meat but its really ECONOMY!!

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Reason of review:

Not as described/ advertised

Anonymous

Guest-904451

Vernon Hills, Illinois

Ocean 6 in Chicago area - buy Alpo instead. You'll enjoy it better.

Aug 20, 2016

I usually say "take a hike buddy" to these meat trucks. My wife inherited money so we thought what the hey, we'll buy some. This stuff is pure garbage. DO NOT BUY OCEAN 6 MEAT! The fish was tolerable at best. Horrible value. The meat is extremely fatty and tastes terrible. Tried a couple steaks - threw the rest out. Doesn't even cook up looking like beef. The slick salesman sold us boxes of what looks and tastes like horse meat. Yuck! The guy was super smooth - if he can sleep at night selling this ***, more power to him. Save your money!

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Reason of review:

Bad quality

Anonymous

Guest-885098

Fort Myers, Florida

Terrible Quality

Jul 19, 2016

I purchased a package of steaks, fish, and shrimp in early April 2016 in North Fort Myers for $306. The brochure lists Tommy for customer service 877-280-****. I have not tried the fish yet. The shrimp was excellent, but the steaks were TERRIBLE! The steaks were difficult to cult because of cartilage and even more difficult to eat. I ended up throwing several of them away. I will NEVER buy from a mobile vendor again and think a refund is appropriate. I have been unable to reach the person who sold me the food on the telephone. There is no answer or answering service.

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Reason of review:

Bad quality

Anonymous

Guest-860040

Saint Petersburg, Florida

Terrible unchewable steaks

Jun 04, 2016

1.5

Bought steaks, fish, and chicken on one of their " special deals " that has turned out to be a big rip off. We never did received all of the fish we were promised, and we called multiple times with always the same bad promises. The steaks on the grill were so full of fat and marbled that they could not be chewed. We tried all of the different cuts, and all were the same tough uneatable experience. We did cook some steaks in the crock pot, but what a waste of a steak. The crab cakes were pretty good, but the shrimp was nothing to brag about. This is a rip and a waste of money.

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Loss:

$1100

Cons:

Ripped off

Reason of review:

Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Guest-874847

Tallahassee, Florida

Rude solicitor

Jun 30, 2016

The solicitor banged on my door and woke up my child. When I asked for his state license to solicit in my community he became passive aggressive and rude. He could not produce a license and started taunting me for asking. Very suspicious and rude behavior. The young man did not have on a uniform or a name badge and a young lady jumped out of the car to confront me as well. She did not have on a uniform or any nametag and they were both dressed unprofessionally. Who sells seafood door to door and who challenges a homeowner on thier own front porch? I was very upset not to mention it disturbed my day and my child's nap.

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Cons:

Rude no id badge no license to solicit
Drivers
No id

Reason of review:

Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Guest-844532

Saint Petersburg, Florida

One of many unhappy customers

May 09, 2016

Of all days to have a bad meal....it was on Mother's Day. My mother had been waiting all week to try our steaks we purchased from Oceans 6 with the claim "best steaks you'll ever taste!" We took out 4 Delmonico steaks and 2 peppercorn fillets. What a disappointment!! I have never had a worst steak in my life!! This was agreed by all who tried the steaks! Luckily we had grilled some chicken to salvage our Mother's Day dinner. The rep that came to my house with guarantees for the best meat and showcasing every piece is unreachable. Even the 877-280-**** doesn't seem to work. I spent $297 and would like a refund and to return the remaining meat to the company.

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Reason of review:

Bad quality

1 comment

Guest-1179158

Jun 29, 2016

Ocean 6 has seemed to shut down websites and everything I will find them how dare you rip off people who work hard for their money to provide for their families you give all the other door to door people a bad rep they don't deserve it want my money back the meat was the nastiest meat I have ever tasted

Helpful

Anonymous

Guest-808945

Lehigh Acres, Florida

Direct Usa Meat Review

Mar 13, 2016

1.0

We had a employee of this company said he would be here this weekend to exchange a bad box of meat we bought!! HE never showed up!! I will not not buy another thing off him!! His name is Efrin A!! Does NOT follow up on his customers!!$

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Reason of review:

Poor customer service

Anonymous

Guest-695399

North Charleston, South Carolina

Direct Usa Meat Review from North Charleston, South Carolina

Sep 06, 2015

1.0

Direct Usa Meat Review from North Charleston, South Carolina

Guy pulled up to my door and tried to sell me a large package of meat. I had just gone to the store so didnt need anything. I figured he was out working labor day weekend and I would help him out. I told him I was willing to buy $50 of product. Really because he said he was local in Summerville and i was trying to help local business etc..he told me he had already sold to my neighbors etc..my son opened one of the packages and I noticed it expired in june. It is September! I then looked at the chicken and it expired in February. The pork loin didnt have an expiration date. I have called the local number and the reps name is Steve. When I called it rang to a fax. I am now calling the direct corp. office. Hopefully they will refund my $$. I have never bought from a food truck and never will again. Had to share...would have been very upset if my grandchild or son actuallyate this. Look ay the bad reviews on illness..so much for me trying to do a good deed. I spent an hour ir so going to my neighbors house to see if they bought anything and they didnt. So i realized he had lied to me as well.

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Reason of review:

Bad quality

1 comment

Guest-1037493

Sep 22, 2015

Wow incredible experience had no idea that they were expired I've been doing this for 10 years and never not once has my name been on this site til now... Especially over a 50$ sale that was an accident...all u had to do was call the number in the brochure and we would of been fixed the situation but instead u want to put my name on here and make me look like a bad person over a accident ...I'm n total shock b awe...I left u the brochure and my cell number but instead of fixing it u would rather go on here and make a little thing in2 something more than it is....if u want the problem resolved please give me a call on the number I left for you...sorry u had a bad experience and I wish this couldbof been handled in a more mature and grown up way but hey gossip is the thing now....have a great day and thanks......

Steven

Helpful

Trinidad Afq

Panama City, Florida

Direct USA Delicious Foods/Oceans 6

Oct 14, 2015

Buy 4 case of meat was promise a freezer, first driver came payed him $220 3 days later the other driver came payed him $250, told me he was going to pick up my meat and would be back by 3:30pm. They Never did show up and call company and they just pass my from one dealer to the next. now have turned them over to BBB and see what happens...Very Nice Painted Vans, but can not say that much for the people that work for them, if they do not even no who the drivers and after l even gave them his phone number...

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Loss:

$470

Pros:

Meats

Cons:

Drivers

Reason of review:

Problem with delivery

Preferred solution: Let the company propose a solution

3 comments

Guest-1146097

Apr 17, 2016

Well they did come and took the Resices and said, we will give You another Deal, but those drivers did not work for us and we are Sorry...

Keep Calling for me to take there Deal...but No Thanks and Done...

Helpful

Guest-1081906

Dec 21, 2015

These are mostly alcoholics and drug addicts that live in hotels or flop houses . (There are a few smart ones that have genuinely made a life selling meat door to door, but mostly scammers) They work for these companies on 100% commission.

The idea is for them to go out and SLAM (as they call it!) as much meat off their trucks as quickly and for as much as they can get, with the incentives of bonuses provided by a branch manager. They actually pay the company they work for around $100 per case. The company buys pallets of these meats from packing houses or brokers for around $50.00 a case. The company charges the drivers credit card fees and truck charges.

They will load up in the morning with around 10 cases , drive out (usually to a small town 50-100 miles from their office) and either knock on doors with stories like , "I deliver to the neighborhood", "I missed a delivery", "So & so couldn't take their order", " My customer died"..Whatever, you get the idea. The meat by the way is represented as being the most tender product available..Their objective is to 'Build the Value'! The meats are packaged pretty, but this is definitely not top of the line! The old meat companies ( I shall not name) actually use to sell 'Utility' meat that was 'needled to death (to break down gristle) and soaked in a solution to 'deteriorate' or 'breakdown' the product to be tender (often turning it to mush).

After nationwide complaints , lawsuits , ect..Many of the 'Outfits' decided to 'Upgrade' (Somewhat!) to Select Grade Beef (next grades would be Choice and then Prime). Select is fine, many grocery stores handle it. The problem with these meat 'Outfits', are the blatant misrepresentation 'tactics' they use. (i.e.

Their excuse for knocking on your door for example..THEY ARE GONNA GIVE YOU A DEAL!!! LOL!) The little round steaks, often wrapped with bacon? Those aren't filet mignon! Carefully spoken , the salesman will say , "Now these are your 'Filets' ".

Technically true, since meat without a bone is a filet. But it is a "SIRLOIN" filet...This is the strongest card in his deck because as he builds value he is going to compare these to Filet Mignons (Often wrapped with bacon!) He/she will often propose the question ( to draw you in). "Ma'am/Sir what would you pay for a good 'Filet' like these in the store in the store? $12-$14 a piece?" ( seeing 8 steaks vacuumed sealed in the box, quickly relates to a value of around $100...JUST FOR THAT BOX!!...HOGWASH.) Their objective is to always relate to portions (cost per piece) ..NOT POUNDS!

Because that big box of meat is eye candy! But actually weighs around 16 lbs...Mostly sirloin and hamburger...all very average grade beef! Meat is sold by the POUND, NOT BY THE PIECE!! If you get it for $80, you'll be alright...But before you can think , they will have you believing it is worth $350 ++.

They will 'CLOSE' you with a beautiful , professional, colored brochure. Showing what they (supposedly) have to turn in to their company today....BUT!! (Wait for it!) If you can 'HELP THEM" 'THEY' (The driver) will give you a DEAL!!

They are quick, cunning and desperate....I know I was one of them...Once, for 15 years...THAT LIFESTYLE....IS NO MAN'S LAND! Don't support it, don't be *** and ....DON"T BE A SUCKER!!

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Anonymous

Guest-764759

Eutawville, South Carolina

Bad Experience

Jan 05, 2016

I had previously purchased meats from Oceans 6 with good results. They had a seafood special, but I had no room in my freezer.

They had a "deal" for freezer and seafood. They left a non-working freezer full of seafood on my concrete outside my garage, promising to bring a new freezer to me the next day. To date, no freezer, ruined food, and their non-working freezer after several requests to remove it still there. They have scammed me out of $350.00 - a check which was written "because they could not charge the credit card the full amount".

Shoulda known something there! Filed complaints with BBB here in Columbia area as well as home office in Florida. no response from them at all.

At least I got my credit card company to deny the charges of $504.00. But still out the $350.00

View full review

Loss:

$350

Cons:

Being scammed out of 350 dollars

Reason of review:

Damaged or defective

Preferred solution: Full refund

Anonymous

Guest-770920

Charlotte, North Carolina

Meat Review

Jan 15, 2016

The meat is horrible it is a scam. Do NOT buy from oceans 6

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Reason of review:

Bad quality

Anonymous

Guest-720145

Greenfield, Indiana

Direct Usa - Seafood Review from Greenfield, Indiana

Oct 20, 2015

5.0

Wow what a deal! Never thought I would get the service I did ! I been buying from a driver for some time now, he always checks back and sometimes I need food and sometimes I don't. Today driving I seen his van and waved at him , he came buy later that evening , knocked on the door and told me it's my lucky day! Bogo! Buy one get one! I so happen to get the freezer deal offered in the brochure buy any 3 at brochure price receive a free freezer ! Unloaded the freezer right into my garage fresh out of the box plug and go, I love being able to walk right out into the freezer and pull out what ever my family wants for dinner, my daughter wanted steak my husband wanted shrimp, and I wanted pork chops! I love all the OCEAN'S 6 / direct usa products I have gotten for over 16 years! I recommend everyone try the seafood it's so tasteful and the steaks are so tender and flavorful ! I will be a customer for ever!

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Reason of review:

Good quality

Anonymous

Guest-742709

Bluffton, South Carolina

Direct Usa Meat Review

Nov 30, 2015

1.0

What a terrible experience. Meat quality poor. Inedible. Couldnt chew. Gave it to dog. Customer service afterward equally poor. Run around for 3 weeks and still not addressed. A ripoff.

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Reason of review:

Bad quality

Anonymous

Guest-721247

Bellevue, Washington

Direct Usa Chicken Review

Oct 21, 2015

1.0

160$ for 24 pieces of chicken.. *** up

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Reason of review:

Pricing issue

Contact Information

Website:

www.directusafoods.com

Mailing Address:

12061 31st Court N., Suite A

St. Peterburg, FL 33761

Phone:

(877) 280-1888

Contact Direct USA Customer Service

About

Summary

Steve James, a pioneer in the industry, founded Direct USA, on February 10, 1998 in St. Petersburg, Florida. Aside from the currently successful home delivery service of Steaks, Seafood, Chicken and Pork products, Direct USA is emerging as one of the strongest companies in the wholesale distribution of frozen "Center of the Plate" items. The wholesale division separates itself from the industry by also providing the "Custom" cutting and packaging of beef, pork, chicken and seafood.

Direct USA has several options when delivering our Steak, Chicken, Pork and Seafood cases. All products are frozen and ready for local or long distance delivery. Each Steak, Chicken, Pork or Seafood cases contains individually boxed selections within each case, ready to be cooked.

Direct USA is ranked 375 out of 1454 in Food Manufacturers category

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Direct USA

Direct USA Overview

Media from reviews

Top Direct USA Reviews

"Direct Usa - Seafood Review from Greenfield, Indiana"

"DO'T ORDER FROM THIS COMPANY. THEY CHARGE YOU, AND YOU GET NOTHING FOR IT."

DO'T ORDER FROM THIS COMPANY. THEY CHARGE YOU, AND YOU GET NOTHING FOR IT.

Horrible products

If the guys name JEFF don't trust him!!!!

Ocean 6 in Chicago area - buy Alpo instead. You'll enjoy it better.

Terrible Quality

Terrible unchewable steaks

Rude solicitor

One of many unhappy customers

Direct Usa Meat Review

Direct Usa Meat Review from North Charleston, South Carolina

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