Direct Foods USA has been my worst experience
Not only did the food make me and my husband sick but trying to get them to pick up the food under their guarantee is next to impossible.
We mad phone call after phone call for them to pick up the meat. Was promised by manager for them to pick up the meat but turned out to be a no call, no show. Two days I stayed home waited for them
The people you deal with at the not so local office are totally inept at customer service.
Arguing and yelling at the customer does not make for good dialogue.
Please don't be a fool like me and do not purchase from this company if you value your stomach.